| Complete Order History Existing customers can login to your store and view a complete history of their past orders, including order totals, store messages and shipping details. They can also print additional copies of their invoices from the browser for personal record keeping. |
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| Customer Wish Lists Wish lists allow customers to create a list of products which they'd like to purchase at some time in the future. Online Alley's Shopping Cart makes it easy for customers to create their own wish lists, and each wish list can store an unlimited number of products. |
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| Active Order Tracking If your shipping company provides you with tracking numbers, you can assign them to orders in your store. When a customer logs in to check the status of their order, they will be shown a link which will take him to track the status of his package on the shipping company's website. |
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| Unlimited Shipping & Billing Addresses Customers can create and manage an unlimited number of shipping and billing addresses from their My Account page. This comes in handy for companies with one account but multiple offices, and also for individuals who might order to both home and work addresses. |
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| Recently Viewed Products When a shopper looks at a product in your store it's added to theirly recently viewed products list, which they can access from their My Account page or the Recently Viewed Products list that appears in your store. Even if they close their web browser and come back later, their recently viewed products list will still remain. |
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| Order Messaging System Online Alley's Shopping Cart's unique order messaging system makes it easy for multiple store staff to communicate with customers about their order. When a message is sent to a customer through the order messaging system they can reply from their My Account page. All messages are logged along with their order. If you have multiple staff members processing orders then you'll know how hard it is for each of them to communicate with the same customer via email. Now both staff and customers are kept in the loop and your staff will never ask a customer the same question twice, which means you look more professional. |
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| Side-By-Side Product Comparisons While browsing your store customers can compare multiple products they're interested in using a side-by-side grid. Products in the comparison can be sorted and removed as required, and because the comparison page links are short, they're easy to share with friends or colleagues via instant messenger or email. |
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| Product Reviews & Ratings Build a sense of community in your online store with product reviews and ratings. Shoppers can post reviews and rate products without creating an account, which encourages more people to participate. You can set reviews to be shown automatically or require approval before they go live in your store. |
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| Shareable Shopping Links When a shopper wants to share a link to your store with their friends or associates, the links are short in length and are session independant, meaning they won't see a your session has expired message, which is a common problem with other e-commerce software. |
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| Multiple Real-Time Shipping Quotes Online Alley's Shopping Cart's shipping system makes it easy to integrate both real time and fixed-price shipping quotes into your store. If you enable multiple shipping providers, customers can choose a quote that suits them the best.
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| Secure Online Checkout All checkout, payment and account pages will run through your secure server where customer's details are encrypted before being transmitted |
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| Order Status-Change Emails When you update the status of an order, Online Alley's Shopping Cart can be configured to automatically send an email to the customer letting them know about the change to their order. The customer can then login to their My Account page and see the status of their order, as well as any order messages you've sent to them. |
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| Printable Order Invoices Customers can print copies of their invoices through your store for safe keeping from their My Account page. The printed invoice template contains simple HTML and is easy to customize. Your company's name and details appear on the invoice as well as all related taxes and charges for each order. |
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| Returns Management System If enabled, customers can use your store to generate an RMA request and return items from their order. From the control panel, you can see return requests and also process returns, with the option of providing the customer with store credit. You can also customize the return reasons and return actions available for selection when the customer submits a return request. Returns can be enabled or disabled by ticking one checkbox in your store's control panel and if you issue a store credit, customers will be notified via email and can purchase additional items using their store credit |
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| Smart Search Suggest System When looking for products, shoppers either browse your store or use its search function. In most e-commerce software the search is slow and inaccurate. That's not the case with Online Alley's Shopping Cart - which has a more fully-featured search than Amazon.com. As well as being lightning fast and extremely accurate, the search:
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| Quick Search Popup As well as the typical search engine interface, Online Alley's Shopping Cart includes quick search, which shows products that match a shoppers search keywords as they type. The list appears under the search box in real-time and can be disabled from your store's control panel. |
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| Sell in Multiple Currencies You can sell your products in as many currencies as you like. From your store's control panel you can set a default currency and then add an unlimited number of other currencies. The currency exchange rates can be entered manually, or they can be fetched in real time from a web-based currency exchange rate provider. To save time, you can also bulk-update the exchange rate of multiple currencies in your store. |
| Newsletter Subscriptions Build your email list effortlessly using the built-in newsletter signup box. Capture and export newsletter subscribers from your store. Your store comes equipped with a newsletter subscription box that shoppers can fill out to join your mailing list. From your store's control panel, you can export subscriber details into a CSV file for use in Microsoft Excel, or to merge with your existing email or CRM software. |
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| Google Products Export Tap into Google's traffic by listing your products in their online marketplace. |
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| Analytic Package Integration Track all store visitors and orders through Google Analytics built right into Online Alley's shopping cart solution. |
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| Statistics and Graphs The only shopping cart with real statistics you can use to make more money. |
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| Built-In Search Engine Optimization Years of SEO experience is built right into Online Alley's Shopping Cart. |
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| Pay Per Click Campaign Generation Generate complete campaigns for Google AdWords and YSM with one click. |
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| Create and Track Coupon Codes When used correctly, nothing drives repeat purchases like a discount. |
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| Sell Printable Gift Certificates No other software makes it so easy to sell, track and redeem gift certificates. |
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| Create Promotions and Special Offers Advertise top selling and discounted products using the built-in promotions system. |
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| Syndicate Your Products Via RSS Visitors can subscribe to your product feeds to see when new products are available. |
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| Hide Prices for High Ticket Items Replace pricing with customized text on a per-product basis. |
| COPYRIGHT © 2008 Online Alley, LLc. All Rights Reserved Online Alley, LLc, Mission Viejo CA 92691 |
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